Adam Jenkins

Recent Posts

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Topics: CRM

Why Sales Executives Love Dynamics 365 as their CRM

CRM systems are incredibly useful for organizations. Unfortunately, they haven’t always been so well received by Sales Executives.
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Topics: CRM

Dynamics CRM Customers: Reasons to Upgrade to Dynamics 365 using a Microsoft CRM Partner

Over 40,000 organizations are running Microsoft Dynamics CRM today. Although these Microsoft Dynamics CRM customers can continue to renew and add users to their original CRM application today, ...
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Topics: ERP

Dynamics AX Customers: 7 Reasons to Upgrade to Dynamics 365

Is it time to upgrade to Dynamics 365 Finance & Operations? When should you switch from the on-premises version of Dynamics ERP, formerly called Dynamics AX, to the cloud-version of Dynamics 365 ...
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Topics: CRM, ERP

Gartner Pace Layering: How MCA Offerings Adapt the Approach for Dynamics 365

What is Gartner Pace Layering? Gartner Pace Layering is a business application strategy that emphasizes the need to create differentiation and innovation rather than just invest in transactional ...
Business in the Cloud: Is it Really Easier?

Topics: Business Transformation, CRM, ERP

Business in the Cloud: Is it Really Easier?

Sharing and saving files has seen a significant evolution. From big floppy disks to CDs to flash drives, the devices being used to share files are smaller and more capable. This modern shift ...
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Topics: CRM, ERP

Dynamics 365 Managed Services Support: Internal vs External

Why would you use an outsourced Microsoft Dynamics consulting firm to manage your Microsoft Dynamics applications, rather than hire IT staff to do the work internally? Isn’t outsourcing support going ...
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Topics: ERP, Manufacturing

Manufacturing ERP Implementations

What to know before taking a traditional implementation approach As a manufacturer, you have a lot of moving parts in your business.
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Topics: ERP, Manufacturing

5 Critical Steps Before Implementing a Next Generation ERP System

Modern ERP systems, like Microsoft Dynamics 365, offer significant advantages over traditional ERP systems. Most next generation ERP systems are:
How to Know When it is Time to Evaluate a New CRM Solution

Topics: CRM

How to Know When it is Time to Evaluate a New CRM Solution

Think about when you first implemented your current CRM system. It was probably top-of-the-line, or close to. Your organization was hopefully excited, and it most likely brought specific benefits to ...
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Topics: ERP

Is an ERP Solutions Upgrade Right for You?

When your organization invests in ERP solutions technology, it’s natural to want to extend and maximize that investment as much as possible. However, because technology is modernizing at a rapid ...
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Topics: ERP

Are You Getting the Most Out of Your ERP Solutions?

Using an Enterprise Resource Planning (ERP) system has many benefits, including optimizing operations, gaining visibility into your supply chain and simplifying business processes. But, many ...
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Topics: CRM

Are You Getting the Most Out of Your CRM?

Using a CRM system has many benefits, including streamlining your business, increasing sales, and helping employees be more efficient. But, many companies utilizing CRM systems aren’t using the ...
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Topics: ERP

Say Goodbye to Outdated AS/400 Systems, We’re Here to Help You Move On

J.D. Edwards World Solution Company or JD Edwards (JDE), was an Enterprise Resource Planning (ERP) software company founded in 1977. Their products included World for IBM AS/400, OneWorld for CNC ...
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Topics: ERP

An Out-Of-The-Box ERP Solution: The Good, the Bad and the Ugly

What is an out-of-the-box ERP solution? For small businesses, out-of-the box ERP solutions are the norm, although they’re more frequently referred to as small business accounting solutions. While ...
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Topics: IoT & Analytics

Gartner positions Microsoft as a leader in BI and Analytics Platforms for ten consecutive years

Across various industries and organizations, it is recognized that opportunity comes with a fast and effective analytics and data visualization tool. Business intelligence (BI) is a must for ...
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Topics: CRM, ERP, Field Service

Integrated CRM and ERP Systems Made Possible

Many organizations have business applications which they use to help drive efficiencies and run their business. However, many also struggle to realize the value of integrating traditional Sales (or ...
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Topics: IoT & Analytics, CRM

Business Analytics for Field Service: How to Gain Actionable Insight

Microsoft Dynamics 365 for Field Service comes with some great tools for measuring key performance indicators (KPIs) like:
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Topics: IoT & Analytics

How To Select the Right Business Analytics Tools

Organizations are drowning in data. Business analytics tools provide a way to create order out of chaos, transform confusion into clarity, and turn information into insight. Analytics enables ...
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Topics: CRM, ERP

5 Keys to Maximizing your ERP Post-Implementation

After months of hard work, your team is finally ready to go-live on your new ERP system. The official launch is an exciting milestone, but it’s really the beginning of your ERP journey.
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Topics: CRM, Energy

Is a Tailored CRM Better?

Advantages and Disadvantages of a Tailored CRM Solution for Oil & Gas Implementing a customer relationship management (CRM) solution is a great way of making the most of your business assets and ...
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Topics: CRM, ERP

5 Pitfalls of Self-Managing Your Microsoft Dynamics Application

How hard could it be to manage Microsoft Dynamics internally? “We’ll just hire a few employees to manage the application for us.”
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Topics: ERP, Manufacturing

The Latest Trend in Implementing Manufacturing ERP Software

The purchase of new manufacturing ERP software is usually driven by a desire to innovate, differentiate, cut costs, and create efficiency.
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Topics: CRM, Field Service

Why Field Service Projects Fail

Why Field Service Projects Fail: 5 Common Causes & Prevention Tips The launch of any software project is an exciting time because your team is energized by the vision of new possibilities.
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Topics: IoT & Analytics, Manufacturing

How Business Intelligence Helps Manufacturers

A challenge that seems to be universal within the manufacturing industry is deciding on technology and which advances to make. Because there are so many options to implement and grow your business, ...
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Topics: CRM, ERP

Pros & Cons of Managed Services

Microsoft Dynamics Support: Pros & Cons of Managed Services After you’ve gone live with Microsoft Dynamics, you’re faced with several choices about how to manage the ongoing upgrade and support. ...
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Topics: Energy

Benefits of Cloud Computing for the Oil & Gas Industry

The oil & gas industry has been capable of collecting and storing countless amounts of data for many years, however, much of the data is never actually used. After studying sensor rigs around the ...
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Topics: Business Transformation, ERP

ERP Deliverables: What to Expect When Implementing ERP

Every ERP partner has their own way of implementing an ERP system. Even when partners follow similar methodologies, like the Microsoft Sure Step process, deliverables can be uniquely customized based ...
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Topics: CRM, Field Service

Best Practices for a Successful Field Service Implementation

Although every field service organization has its own unique needs and processes, reviewing field service industry best practices can help create more effective operations and productive personnel. ...
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Topics: IoT & Analytics, Energy

Tired of SAP BusinessObjects? We can help you migrate.

Business Intelligence (BI) is a necessity for companies to gain a competitive advantage in their markets. Does your Business Intelligence system provide immediate access to information to let you ...
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Topics: ERP, Manufacturing

Bored of Baan? We can help.

Background Baan Corporation, founded in 1978, was one of the first dominant ERP software companies. It became famous for its Dynamic Enterprise Modeler and technical architecture and became a threat ...
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Topics: ERP, Energy

Summit Midstream Partners Goes “Live” on Robust Energy Platform

Successfully Deployed Oil and Gas Solution Enhances Summit Midstream Partners’ Business Controls MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, announced today the ...
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Topics: CRM, Field Service

Zero Touch Dispatch

Job scheduling is often an ongoing challenge for field service organizations, trying to balance between maximizing technician performance while also providing excellent customer satisfaction. ...
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Topics: CRM, ERP

A New Approach to Microsoft D365 Implementation

MCA Connect Launches New Approach to Microsoft Dynamics 365 Implementation, MCA Spectrum [DENVER, CO — OCTOBER 2, 2018] — MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, ...
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Topics: CRM, Manufacturing

How to Ensure a Successful CRM Implementation for Manufacturers

We’ve seen some smooth and easy CRM implementations in the manufacturing industry, so we feel confident about what must take place for the implementation to be successful. Here are 4 quick ...
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Topics: CRM, ERP

MCA Connect Launches Strategic Microsoft Dynamics Support Offering

MCA Connect is honored by Microsoft for achieving outstanding sales achievement and innovation. [DENVER, CO — SEPTEMBER 25, 2018] — MCA Connect, a global systems integrator and Microsoft Dynamics ...
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Topics: IoT & Analytics, Manufacturing

Benefits of Cloud Computing for Manufacturers

In recent years, the term ‘cloud’ has made quite an impact in our lives and in our businesses. But for the manufacturing industry, it is just now starting to make its debut with more and more ...
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Topics: ERP, Manufacturing

How to Ensure a Successful ERP Implementation for Manufacturers

Yes, we know. The words ‘ERP implementation’ can sound expensive, time consuming and questionable. And yes, 10 years ago, technology implementations were difficult. But that was a different time. ...
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Topics: IoT & Analytics

Let’s See the Data: Data Visualization 101

Data Visualization is an essential aspect of business analytics projects. It provides clients and users clarifying answers to their business questions. On the surface, data visualization can appear ...
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Topics: CRM, ERP

MCA Connect Achieves 2018/2019 Inner Circle Award

MCA Connect is honored by Microsoft for achieving outstanding sales achievement and innovation. [DENVER, CO — JULY 25, 2018] — MCA Connect, a global systems integrator and Microsoft Dynamics Gold ...
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Topics: IoT & Analytics, Energy

Increasing Oil & Gas Production with Machine Learning & IoT

Increasing Oil & Gas Production What is the best way for an oil & gas company to increase energy production? A. More oil wells or pumping rigs? B. More refineries? C. More people & ...
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Topics: CRM

Using SAP ERP with Microsoft Dynamics CRM

Companies running SAP as their back office system can still easily use Dynamics 365 for Customer Service for their marketing, sales and service functions – and get the best of both worlds.
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Topics: CRM, Energy

Advantages & Disadvantages of D365 for CRM in Oil and Gas

Out of all the industries, I’ve spent many years of my career in IT for the oil and gas industry. The complex industry has complex needs, especially when it comes to technology. Often, the IT ...
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Topics: CRM, Manufacturing

How D365 CRM is Transforming the Chemicals & Plastics Industry

The chemicals & plastics industry is mature with big-named companies that have been around for many decades, including Dow, Shell, ExxonMobil and more. It is a unique industry that has ...
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Topics: IoT & Analytics, Energy

4 Tech Trends Boosting Oil & Gas Companies

In a previous MCA Connect blog, we reviewed 4 best practices for oil and gas companies. One of the best practices recommended for the oil & gas industry was to develop a digital transformation ...
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Topics: IoT & Analytics

How Business Intelligence Can Help Your Organization

What is Business Intelligence (BI)? Data can seem overwhelming because there is such a high volume of it. Our storage capacity has gone from megabytes to gigabytes to terabytes, all the way to ...
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Topics: CRM, Field Service

Beyond Break-Fix Field Service…

When the services you provide are unavailable, or the products you sell break down, your customers suffer terrible costs, lose valuable time, disappoint their customers, and experience great ...
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Topics: IoT & Analytics, Energy

Blockchain Use Cases for Oil & Gas Companies

Blockchain is an emerging technology that could very well become a major disruptor in many industries, but particularly in an industry like the energy sector that has a lot of complexity and security ...
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Topics: CRM, Field Service

How Field Service Companies Can Truly Differentiate

Does your company get caught up in optimizing operational efficiency, increasing profitability, and keeping up with the competition? It’s easy to get caught up in the number and work toward making ...
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Topics: IoT & Analytics, Energy

How Business Intelligence Helps Oil & Gas Executives

If you want your energy company to run like a well-oiled machine, one of the best investments you can make is in business intelligence.
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Topics: CRM, ERP, Energy

Your Go-To Oil & Gas Technology Partner

How can you embrace digital transformation trends without spending hundreds of thousands – or even millions - of dollars on the big consulting firms? By seeing if a Microsoft Dynamics 365 solution ...
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Topics: CRM, Field Service

Your Go-To Field Service Software Partner

One of the great things about Microsoft is the robust Microsoft Partner Channel. For most Microsoft Solutions, you literally have thousands of options available to you. With Field Service, your ...
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