SOLUTIONS
Business Application Implementation
Execute against your business roadmap with strategic implementations and integrations. We’ll help you connect every area of your business with a guided approach focused on your biggest needs and opportunities.
CONNECT TO MODERN MANUFACTURING
Drive better business outcomes
The right technology is key to running smooth operations and keeping customers happy. But while choosing the best solutions for enterprise resource planning (ERP) and customer relationship management (CRM) is critical, powerful tools alone are not enough. You need a partner with deep industry knowledge, someone who can link your business objectives, your current systems, and your long-term vision. MCA Connect can help.
As the 2024 Microsoft Partner of the Year Winner for all-up Business Applications in the US, MCA Connect drives better outcomes through connected processes, teams, and data. Our Manufacturing Strategy experts support every implementation, creating new ways to innovate and connect your business applications.
PROVEN EXPERIENCE FROM INDUSTRY EXPERTs
Implement and optimize
Reach your full potential with a guided implementation approach that focuses on what matters most. As the 2024 Microsoft U.S. Business Applications Partner of the Year Winner, our award-winning expertise helps manufacturers innovate and thrive with Dynamics 365.
“Industry expertise and a focus on data and outcomes are big reasons why we partner with MCA Connect. Leveraging data in a smart way to make sure that ERP and CRM implementations go as smoothly as possible really sets MCA Connect apart.”
Steve Cohen, Sales Leader, Business Applications, Microsoft
Proven global implementation methodology
With 20+ years in complex manufacturing, our team has performed 1,000+ implementations in 50+ countries. If you have a manufacturing business challenge, we’ve likely seen it (and solved it). Go beyond a basic global implementation with in-country localization expertise, cross-culture workforce adoption, local language deployment assistance, and industry-standard processes.
Dynamics 365 rescue expertise
Struggling with a flawed implementation? Gartner reports that fewer than half of ERP implementations meet pre-set goals. With deep manufacturing expertise and a proven implementation strategy, we’ve rescued dozens of failing Dynamics 365 implementations to help manufacturers reap value from their systems.
Smart data strategies
As your business grows, you’ll need modern, cloud-based business applications built on a cloud-based data platform. Preparing for a business system implementation is the perfect time to unlock the full value of your data.
Our manufacturing and data experts will work together seamlessly to ensure your historical data makes a smooth transition to the cloud. We’ll clean, transform, and move your information while simultaneously redefining key performance indicators (KPIs) to better reflect your current business goals.
connect, optimize, and modernize
Harness the power of Microsoft Dynamics 365
Shrink lead times, plan production in hours versus days, and implement operational excellence improvements for bottom-line impact. With deep roots in manufacturing, our team takes a strategic approach to deliver practical solutions that yield quick results
Dynamics 365 Finance and Supply Chain Management
Enhance manufacturing operations by closely monitoring and optimizing your financial and operational performance. Cut costs and increase efficiency by automating and streamlining business processes. Dynamics 365 Finance and Supply Chain Management sets the stage for a more agile and resilient business.
Our hands-on approach puts us right on the factory floor with you, enabling us to create strategies that boost productivity, streamline processes, and ensure a smooth implementation.
Dynamics 365 Sales and Customer Insights
Turn customer insights into sales impact and engage with your customers in new ways. Refine your sales and marketing workflows and increase efficiency by harnessing the power of artificial intelligence (AI). Dynamics 365 Sales and Customer Insights equips you with the tools to exceed customer expectations and build stronger, more profitable relationships.
Our manufacturing experts bring a data-driven approach to help you identify business-critical KPIs, analyze performance, and realize tangible results.
Solutions
Dynamics 365 Field and Customer Service
Exceed customer expectations by delivering exceptional service on any channel. Streamline field service tasks by efficiently managing on-site installations, repairs, maintenance, and more. Dynamics 365 Field and Customer Service empowers you to deliver excellent service, boost customer satisfaction, and drive repeat business.
Through improved First Call Resolution and reduced Average Handling Time, we empower manufacturers to reduce costs and significantly improve the customer experience.
Our manufacturing experts bring a data-driven approach to help you identify business-critical KPIs, analyze performance, and realize tangible results.
Do more with Microsoft Copilot for Dynamics 365
Reach your full potential. Microsoft Copilot empowers manufacturers by providing predictive insights and streamlining complex tasks. Leverage the power of AI to enhance productivity, efficiency, and creativity across various tasks and scenarios.
Thrive with Dynamics 365 manufacturing IP
To move business forward, you sometimes need to forge your own path. Our industry-specific solutions complement Microsoft’s portfolio of products and help fill the gaps to meet modern manufacturing needs.
Grow with a trusted advisor
Getting a new system up and running smoothly isn’t a one-time project – it takes time and ongoing attention. An extension of your team, MCA Connect’s Modern Platform Management (MPM) experts can help. Improve, maintain, and update your systems to keep growing and get the most out of your technology investment.
READ SUCCESS STORIES
Customer Success
Here’s how we’ve helped manufacturers like you unlock innovation with actionable business insights.
Global Tech Leader Saves Millions Annually
Learn how one manufacturer plans production and procurement in hours versus days.
Sealy NJ Ushers in a New Era of Growth and Productivity
See how Sealy NJ modernized outdated systems and processes.
Andis Drives Success with a Modern Manufacturing Platform
Learn how Andis transformed operations with a modern platform.
Explore and Learn
Insights
Explore our manufacturing insights to learn how to overcome challenges, uncover opportunities, follow best practices, and more.
eBook: Your Guide to a Successful ERP Implementation
Don’t miss this three-step approach to successfully implementing ERP software.
Digestible Dynamics Podcast: D365 for Manufacturing with MCA Connect
Hear how Dynamics 365 helps solve manufacturers’ digital transformation challenges.
Video: MCA Connect Inspire Platform™
Unlock real-time insights with an analytics platform built for manufacturing.
Get In Touch
Let’s Connect
Ready to improve business outcomes with a guided approach that connects every area of your business?
