Blog

Topics: Business Transformation, CRM, ERP

August 12, 2019

Best Practices to Ensure Successful Change Management

Since the mid-2000s, organizational change management has become a permanent feature of the business landscape. As vast new innovative technologies come up, once-powerful business models are on the ...

Topics: Manufacturing, Field Service, Energy

August 07, 2019

Field Service Delivery: Quality, Speed or Price?

There’s an adage that says, “You can have something cheap, fast or good. Pick two of the three. You can’t have it all.” The truth is that quality, speed and price are all important to customers. This ...

Topics: IoT & Analytics, Field Service

August 05, 2019

5 Ways to Increase Technician Efficiency at Remote Facility Locations

Getting the right technician, with the right tools and resources, to the right job, at the right time, can be complicated. But the success of those processes is vital for any field service operation. ...

Topics: Field Service

August 02, 2019

What an Empowered Field Service Technician Looks Like

Think for a moment about how things operate for many field service businesses today. They get word a piece of equipment is broken, a work order is likely created in some system, and someone prints ...

Topics: Manufacturing, Field Service, Energy

July 31, 2019

Are you Ready for Connected Field Service?

With most field service operations, a piece of equipment experiences a problem, and the customer calls. You dispatch a technician who goes to the site and runs diagnostics. If you’re lucky, all the ...

Topics: CRM, ERP

July 29, 2019

Why Your Project Go-Live is Not the End, But the Beginning

After what may seem like a long, but hopefully successful journey, you can finally start to see the light as your go-live date approaches. But we’ve got news. That light is the beginning of a whole ...

Topics: ERP

July 29, 2019

MCA CONNECT Achieves 2019/2020 Inner Circle Recognition for Microsoft Business Applications

[Denver, CO – July 26, 2019] - MCA Connect, a Microsoft Gold Partner, has achieved the prestigious 2019/2020 Inner Circle for Microsoft Business Applications for the 11th year. Membership in this ...

Topics: ERP

July 19, 2019

MCA Connect has been named to the Bob Scott’s Top 100 VARs for 2019

[Denver, CO – July 18, 2019] - MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, has been named to the Bob Scott’s Top 100 VARS for 2019. The Top 100 resellers are chosen ...

Topics: Field Service

July 19, 2019

Which is the Best Field Service Software for You?

What’s the best field service software for your organization? That depends. The best field service software is one that gets your company results.

Topics: IoT & Analytics

July 17, 2019

How to Get Started with Internet of Things (IoT)

The key to launching your first IoT project is to start small. Internet of Things (IoT) devices are taking the manufacturing world by storm. Back in 2017, at the Industry of Things World conference, ...

Topics: Field Service

July 16, 2019

Are Whiteboards & Paper Tickets Shackling Field Service Operations?

Being a technology consulting company, we occasionally forget how much we take technology for granted. Our consultants regularly communicate and collaborate with vendors, clients and contractors ...

Topics: IoT & Analytics, Field Service, Energy

June 11, 2019

3 Trends Helping Oil & Gas Companies Protect and Grow Field Service Revenue

Leading oil & gas companies have taken many steps towards cost reductions to help their bottom line. Steps like, streamlining organizational design, reducing head count, renegotiating contracts, ...

Topics: Field Service, Energy

June 04, 2019

5 Biggest Mistakes Made by Oil & Gas COOs

Oil & Gas COOs have a complex job in one of the most demanding industries. COOs must figure out how to manage fluctuating production costs, uncertain energy prices, rugged conditions, globalization, ...

Topics: IoT & Analytics, Manufacturing

May 23, 2019

How IoT & Connected Devices are Changing the Manufacturing Landscape

The expansion of smart devices has reached a level that no one can ignore. Devices with wireless connectivity are more present in people’s homes today than not. But smart technology has some heritage ...

Topics: IoT & Analytics, Manufacturing, Field Service

May 16, 2019

Manufacturing Field Service: How to Increase Technician Profitability by 25%

The goals of field service software are to get the right technician, with the right tools to the right job at the right time. This will help increase technician efficiency and improve customer ...

Topics: ERP, Energy

May 03, 2019

The Role of an ERP Solution in the Energy Industry

Oil and gas operations are highly complex and costly and have a deep impact on the world’s economy. Because of this complexity, companies within this industry need enterprise management software that ...

Topics: Manufacturing, Field Service

May 02, 2019

Connected Field Service Solution Empowers Field Service and Manufacturing Companies

[DENVER, CO – MAY 2, 2019] - MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, announces today the launch of their revolutionizing Connected Field Service solution for ...

Topics: CRM, ERP, Manufacturing, Field Service, Energy

April 25, 2019

Top 10 Reasons Why an S&OP Project Can Fail

The implementation of a successful Sales & Operations Planning (S&OP) project can provide a game changing foundation to drive enterprise excellence for years to come in an organization and working ...

Topics: IoT & Analytics, Manufacturing, Field Service

April 18, 2019

How Mobility and IoT are Transforming Field Service in Manufacturing

Internet of Things (IoT) and big data are transforming the way companies operate. Manufacturers that are willing to embrace modern technology, such as field service software, will transform the roles ...

Topics: ERP, Manufacturing

April 11, 2019

Why Modern Manufacturing ERP Systems are Critical

Manufacturing growth continues to boom and is forecasted to increase more than it has in a decade. According to the MAPI (Manufacturing Alliance for Productivity and Innovation) Foundation, because ...

Topics: IoT & Analytics, CRM, Manufacturing, Field Service, Energy

April 01, 2019

Connected Field Service: 6 Reasons Manufacturers Transition from “Regular” Field Service Software

What’s the difference between Connected Field Service and “regular” Field Service Software? The simple answer is Internet-connected (IoT) devices. These devices allow manufacturers to remotely ...

Topics: IoT & Analytics, Manufacturing, Field Service

March 19, 2019

The Difference Between Field Service & Connected Field Service

If field service is an integral part of your day-to-day business and optimizing your field service operations is a main responsibility, then connected field service should be the next step for your ...

Topics: IoT & Analytics, CRM, ERP

March 06, 2019

Microsoft Dynamics 365

Using the Microsoft Power Platform to increase innovation How can you use Dynamics 365 and Office 365 together for greater efficiency?

Topics: ERP, Manufacturing

March 04, 2019

Manufacturing ERP Systems: The Top 5 Benefits

The manufacturing industry is complex, highly progressive, and competitive in nature. These factors make it essential for manufacturers to have integrated technology solutions that increase ...

Topics: IoT & Analytics, Manufacturing

March 01, 2019

Business Analytics in Manufacturing: Why it’s Critical

Recent years have seen an explosion of new business technologies, making it clear to us that we’re living in a digitally transformed world. This is particularly true for business analytics and ...

Topics: IoT & Analytics

February 25, 2019

How to Stop Chasing Your Data: Microsoft Power BI

According to a recent IDC study, data professionals waste half their time finding, protecting and preparing data. That leaves very little time for analyzing and interpreting report findings.

Topics: CRM, ERP

February 22, 2019

Microsoft Dynamics 365 Support: Selecting the Right Application Management Partner

Looking for Microsoft Dynamics 365 Support? After a Dynamics implementation, many customers decide to move to another Dynamics partner for ongoing support and maintenance. Even when the ...

Topics: CRM, Field Service

February 21, 2019

Why Field Service Automation Software is Essential

Field service automation software used to be a ‘nice to have’ option for manufacturing companies and professional service providers. Field service workers routinely showed up at job sites with a ...

Topics: ERP

February 20, 2019

What is an ERP (Enterprise Resource Planning) System?

Enterprise Resource Planning systems (ERP) are complex solutions that are used for various reasons by various companies.  As they become more common, it seems the definition of an “ERP” becomes even ...

Topics: Business Transformation, ERP

February 18, 2019

Why ERP Systems Can be a Challenge and Who You Can Turn to for an Implementation

Companies of all sizes are beginning to take notice of the benefits that an Enterprise Resource Planning (ERP) solution provides. Even smaller, family-owned businesses are joining the trend, as more ...

Topics: IoT & Analytics

February 15, 2019

Business Intelligence Solutions: Microsoft Power BI vs IBM Cognos

Modern Business Intelligence (BI) solutions can be a very powerful game-changer for companies that embrace a culture of Analytics, however, navigating this newer tech can sometimes be overwhelming. ...

Topics: Business Transformation, ERP

February 13, 2019

Dynamics 365 ERP Implementation: Finding the Feature-Fit Balance

For a while, fixed bid ERP implementations were a hot topic. Microsoft Dynamics 365 (and formerly Dynamics AX) had so many built-in features, why WOULDN’T a company try to implement an out-of-the-box ...

Topics: CRM, ERP

February 12, 2019

Is Dynamics In-House More Expensive Than Outsourcing?

How much does it cost? MCA Connect is a Microsoft Dynamics 365 partner that sells Microsoft Dynamics 365 Managed Services, as well as break-fix support, and ongoing technology consulting services.

Topics: CRM, Consultant Tips & Tricks

February 11, 2019

Steps to create your first Microsoft Dynamics 365 for Customer Engagement v9.1 APP

Assumption: You have already have a solution and we are going to create the app in a solution. The creation and management of a solution is for another day and another post. The solution you plan to ...

Topics: ERP

February 08, 2019

Why Executives Choose Microsoft Dynamics 365 Over Other ERP Solutions

ERP systems are incredibly useful for organizations. Some of the top reasons organizations choose to implement an ERP system is to:

Topics: CRM

February 06, 2019

Why Sales Executives Love Dynamics 365 as their CRM

CRM systems are incredibly useful for organizations. Unfortunately, they haven’t always been so well received by Sales Executives.

Topics: CRM

February 04, 2019

Dynamics CRM Customers: Reasons to Upgrade to Dynamics 365 using a Microsoft CRM Partner

Over 40,000 organizations are running Microsoft Dynamics CRM today. Although these Microsoft Dynamics CRM customers can continue to renew and add users to their original CRM application today, ...

Topics: ERP

February 04, 2019

Dynamics AX Customers: 7 Reasons to Upgrade to Dynamics 365

Is it time to upgrade to Dynamics 365 Finance & Operations? When should you switch from the on-premises version of Dynamics ERP, formerly called Dynamics AX, to the cloud-version of Dynamics 365 ...

Topics: CRM, ERP

January 31, 2019

Gartner Pace Layering: How MCA Offerings Adapt the Approach for Dynamics 365

What is Gartner Pace Layering? Gartner Pace Layering is a business application strategy that emphasizes the need to create differentiation and innovation rather than just invest in transactional ...

Topics: Business Transformation, CRM, ERP

January 29, 2019

Business in the Cloud: Is it Really Easier?

Sharing and saving files has seen a significant evolution. From big floppy disks to CDs to flash drives, the devices being used to share files are smaller and more capable. This modern shift ...

Topics: CRM, ERP

January 24, 2019

Dynamics 365 Managed Services Support: Internal vs External

Why would you use an outsourced Microsoft Dynamics consulting firm to manage your Microsoft Dynamics applications, rather than hire IT staff to do the work internally? Isn’t outsourcing support going ...

Topics: ERP, Manufacturing

January 21, 2019

Manufacturing ERP Implementations

What to know before taking a traditional implementation approach As a manufacturer, you have a lot of moving parts in your business.

Topics: ERP, Manufacturing

January 18, 2019

5 Critical Steps Before Implementing a Next Generation ERP System

Modern ERP systems, like Microsoft Dynamics 365, offer significant advantages over traditional ERP systems. Most next generation ERP systems are:

Topics: CRM

January 16, 2019

How to Know When it is Time to Evaluate a New CRM Solution

Think about when you first implemented your current CRM system. It was probably top-of-the-line, or close to. Your organization was hopefully excited, and it most likely brought specific benefits to ...

Topics: ERP

January 14, 2019

Is an ERP Solutions Upgrade Right for You?

When your organization invests in ERP solutions technology, it’s natural to want to extend and maximize that investment as much as possible. However, because technology is modernizing at a rapid ...

Topics: ERP

January 14, 2019

Are You Getting the Most Out of Your ERP Solutions?

Using an Enterprise Resource Planning (ERP) system has many benefits, including optimizing operations, gaining visibility into your supply chain and simplifying business processes. But, many ...

Topics: CRM

December 28, 2018

Are You Getting the Most Out of Your CRM?

Using a CRM system has many benefits, including streamlining your business, increasing sales, and helping employees be more efficient. But, many companies utilizing CRM systems aren’t using the ...

Topics: ERP

December 20, 2018

Say Goodbye to Outdated AS/400 Systems, We’re Here to Help You Move On

J.D. Edwards World Solution Company or JD Edwards (JDE), was an Enterprise Resource Planning (ERP) software company founded in 1977. Their products included World for IBM AS/400, OneWorld for CNC ...

Topics: ERP

December 17, 2018

An Out-Of-The-Box ERP Solution: The Good, the Bad and the Ugly

What is an out-of-the-box ERP solution? For small businesses, out-of-the box ERP solutions are the norm, although they’re more frequently referred to as small business accounting solutions. While ...

Topics: IoT & Analytics

December 13, 2018

Gartner positions Microsoft as a leader in BI and Analytics Platforms for ten consecutive years

Across various industries and organizations, it is recognized that opportunity comes with a fast and effective analytics and data visualization tool. Business intelligence (BI) is a must for ...

Topics: CRM, ERP, Field Service

December 13, 2018

Integrated CRM and ERP Systems Made Possible

Many organizations have business applications which they use to help drive efficiencies and run their business. However, many also struggle to realize the value of integrating traditional Sales (or ...
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