Client Success Story
Tier 1 Supplier Litens Automotive Improves Pipeline Visibility, Wins More Bids
Industry: Manufacturing
Solution: Dynamics 365 Finance, Supply Chain Management, Sales, Project Operations, and Power Platform + MCA Connect’s AutoConnect™ Bid Response Management and modern data platform
Introduction
Many automotive suppliers aim to drive business transformation but aren’t sure where to start, or even what’s possible. With deep automotive expertise and industry solutions, MCA Connect unlocks innovation with actionable business insights. Here’s how Litens Automotive, a leading manufacturer of engineered power train systems and engine components, drove transformation with help from our automotive experts.
Challenge
As a Tier 1 auto supplier, Litens Automotive needed to transform original equipment manufacturer (OEM) bid responses into a proactive, sales-driven process.
At the time, Litens responded to bids by relying on Excel and email threads to track progress. They struggled with a lack of visibility across the company and inconsistent cross-team collaboration. Knowledge of company processes was limited to key individuals with a high level of tribal knowledge.
In short, Litens needed to improve and document processes to take advantage of functionality and the resulting opportunities.
Bid responses
Proactive sales-driven process
Solution
After a referral from Microsoft, we defined an end-to-end strategy and concise requirements to plug any gaps. With our help, Litens implemented Microsoft Dynamics 365 Sales to provide up-to-date insight into leads and opportunities.
Litens also refined Dynamics 365 Finance and Supply Chain Management deployments with unique capabilities for Tier 1 suppliers. This process integrated forecasting with planning and analytics, enhanced warehouse tracking, and helped Litens complete the rigorous certification for Honda.
Dynamics 365 Project Service Automation enabled project managers to build and connect global teams.
Boost visibility and drive insights
Combining our automotive Power App, AutoConnect™ Bid Response Management, with Dynamics 365 Sales, Litens increased their visibility and drove the upstream sales process. This eliminated the need for manual processes and complex spreadsheets — managing sales, finance, and manufacturing needs in one place.
Our modern data platform and Power BI provided visibility and slice-and-dice sales data into their full pipeline. Litens gained the ability to update forecasts on a weekly basis, something their previous solution didn’t support.
Results
By partnering with MCA Connect from implementation to ongoing support, Litens Automotive was able to:
Run forecasting and budgeting cycles before their new ERP system went live
Enhance task management process with full visibility and scalable project management methodology
Win more bids through an accelerated, proactive sales-oriented process
Gain one system of record with end-to-end cross functionality and global processing
Enable long-term growth by improving and documenting processess based on cross-functional decisions
I remember the day we decided to incorporate AutoCONNECT™ Bid Response Management into our model.
It has been an absolute game changer for our business.
Our previous approach was really based on legacy knowledge of leads and opportunities and AutoCONNECT™ Bid Response Management has enhanced best practice and industry intelligence.
Paul Lospinuso
Global Director of Business Systems
About MCA Connect
Through passion and deep industry expertise, MCA Connect® helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solution and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Contact us today to learn how we can help solve your biggest manufacturing challenges.