Client Success Story
Advanced Composite Material Producer Solves Crippling System Issues, Saves Thousands of Hours Annually with Hybrid ERP Upgrade
Industry: Manufacturing
Solution: Dynamics 365 Finance
Introduction
When software implementations don’t go as planned, deciding how to proceed can be a difficult task. Should the manufacturer replace the software and invest in a new solution or leave it intact and make the most of their investment? As one leading producer of advanced composite materials discovered, sometimes the answer is both.
Challenge
A carbon fiber composite materials producer serving the aerospace, rocket, and industrial industries attempted an ERP software implementation with another partner. However, the company struggled with bad data and an over-customized system after the implementation didn’t go as planned.
The result was slow transactions, inflated demand numbers, and a lack of visibility across sites. The issues were so severe the materials producer couldn’t pack or ship within the first 10 days of implementation and experienced one to two hours of weekly stoppage. In short, they needed a new solution and the right partner to implement it.
Solution
Hybrid
After a recommendation from Microsoft, the composite materials producer decided to partner with MCA Connect. During an upgrade assessment, the company and our team determined a hybrid upgrade to Microsoft Dynamics 365 Finance was the best solution. Instead of replacing everything, the hybrid approach allowed the company to leave well-functioning systems alone and reimplement in problem areas only.
The upgrade included three manufacturing sites and one sales site, but the pandemic forced our team to complete the entire project remotely. Despite that, the go-live went smoothly and the company could complete critical functions on the first day. Our Modern Platform Management team also supported and optimized the new solution months after going live.
Results
After the hybrid upgrade, the composite material producer:
Saved approximately 12,000 hours
annually by eliminating stoppage
Shifted away from an unworkable platform
to a new, scalable cloud solution
Standardized business processes
across the company
Expanded capabilities
with more out-of-box functionality
Added functionality
to export and push Excel data
Increased Dynamics 365 accessibility
on mobile devices
About MCA Connect
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our industry intelligence, innovative solutions, and data-driven strategies help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Contact us today to learn how we can help solve your biggest manufacturing challenges.
