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Topics: CRM, ERP

Your CRM or ERP Implementation Might Be in Big Trouble

When CRM and ERP projects fail, it’s not usually that the project team fails to get the software implemented. It’s that the project fails to help the business achieve its goals. Experienced project ...
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Topics: CRM

Don’t Screw up your CRM Initiative – 7 Steps to Success

Customer relationship management projects (CRM) have a higher failure rate than other types of software implementation projects for several reasons:
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Topics: CRM, Field Service

Which Field Service Software is Right for You?

Dynamics 365 for Field Service is surging in popularity – and for good reason.  It has proven to be an effective way to cut costs and create new revenue opportunities, increasing overall ...
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Topics: CRM, ERP

What happens after Dynamics 365 goes live?

The day you “go live” with your Dynamics 365 ERP or CRM system is a major milestone achievement, but it doesn’t mean your work is done. Companies have to choose how the system will be supported after ...
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Topics: CRM, Field Service

How Companies Use Field Service Automation to Get Ahead

Companies who’ve been around for decades are starting to see how field service automation can give them a big advantage over the standard work order and clipboard approach. Here are the top benefits ...
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Topics: CRM, Automotive

Auto Manufacturers Sell with Better Bid Response System

Do you want to win more bids? You need a better bid response system. Without a strong automotive manufacturing bid response system in place, your team is going to be spending too much time putting ...
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Topics: CRM

Is a CRM Upgrade Right for You?

If you’re still running CRM on-premise, Microsoft has made a Dynamics 365 on-premise version available that might better fit your business needs.
CFOs are demanding modern manufacturing technology

Topics: CRM, ERP, Manufacturing

CFOs are demanding modern manufacturing technology

“How do you achieve better profit margins?” That’s the bottom line question for every CFO. Your job is to make sure there’s enough money in the bank to keep operations running smoothly, and to decide ...
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Topics: CRM, ERP, Manufacturing

5 Secrets to Improving Bid Responses for Auto Suppliers

Automotive supplier sales reps and engineers spend a lot of time responding to RFPs (Requests for Proposals). With so much time and energy going into formulating each response, what can you do to ...
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Topics: CRM, ERP

MCA Connect 2017 US Microsoft Dynamics Partner

Microsoft recognizes MCA Connect for outstanding performance July 25, 2017 (Denver, Colo.) –MCA Connect, a global systems integrator and Microsoft Dynamics Gold ERP, CRM and Cloud Partner, proudly ...
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Topics: CRM, ERP

Do Microsoft Dynamics CRM & ERP go together like PB&J?

If you are already running a Microsoft ERP solution, like Microsoft Dynamics AX or Microsoft Dynamics 365 for Finance and Operations, wouldn’t it make sense to add customer relationship management ...
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Topics: CRM, ERP

Why ERP and CRM Projects Fail to Meet Expectations

Companies invest in ERP and CRM projects to improve their business processes and performance. With so much time, effort and money put into these projects, why don’t they succeed 100% of the time?
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Topics: CRM, ERP

The 5 “AHA” Moments for Managed Services Customers

When customers first begin using MCA Connect Managed Services to get Microsoft Dynamics application support, they don’t always fully understand how managed services really works.
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Topics: CRM, ERP

ERP and CRM Systems Work Better Together

As a Microsoft Partner who has been selling both Microsoft Dynamics ERP and CRM systems for quite some time, it’s interesting that more of our customers don’t integrate their ERP and CRM ...
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Topics: CRM

MCA Connect Achieves Microsoft’s Elite Partner Status

Microsoft awards global systems integrator with Gold Cloud Platform and Silver Data Platform Competencies
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Topics: CRM, ERP

Why are you buying an ERP system?

No. Really. Why are you considering buying an ERP software solution? Is it because: 1.  You need to have SOMETHING to run your business:
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Topics: IoT & Analytics, CRM

The Trouble With Data Cubes

Data cubes are a vital part of today’s business analytics landscape. In geometry, a cube is 3-dimensional. In technology, data cubes can be multi-dimensional. Data cube technology allows users to ...
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Topics: CRM

5 Rules For Taming The Wild CRM Project

Do you have a CRM project that’s running wild? You’re not alone. Even with strong project management, clear communication and ongoing leadership, this “beast” must be continually tamed.  There are a ...
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Topics: CRM

Microsoft Excel & Word Templates with Dynamics CRM

Using Microsoft Excel & Word Templates with Dynamics CRM
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Topics: CRM

Security Roles to Cut Dynamics AX 2012 Licensing Costs

Microsoft Dynamics AX 2012 offers four license types:
Microsoft Dynamics Partner

Topics: CRM, ERP

Foster a Partnership With Microsoft Dynamics Partner

AXUG Summit 2016 kicked off with a BANG! One of the first sessions of the week was hosted by 3 longtime leaders of the Dynamics AX community: Lindsay Garcia of Magpul, a Microsoft Dynamics AX ...
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Topics: CRM

How to Deploy a CRM Update Rollup – Best Practices

Microsoft regularly releases CRM Update Rollups (also sometimes referred to as service packs) to keep Dynamics 365 Implementation running smoothly. These CRM Update Rollups fix known issues, provide ...
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Topics: CRM

Healthy CRM. Healthy Business.

Are you regularly performing health checks on your Microsoft Dynamics CRM application?  Wait…What’s a CRM health check? A CRM health check is more than just the installation of the CRM Rollup Updates ...
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Topics: CRM

To Go Online or to Go On-Premise, That is the Question

If your organization is considering using Microsoft Dynamics CRM it is important to determine which hosting option is best for your business. Microsoft offers businesses flexibility to choose from ...
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Topics: CRM

Squeezing the Most Value from Your CRM Consulting Team

Your CRM consulting team wants you to get exceptional results from your Dynamics 365 implementation. The dream project is where everyone in the company is eager to start using the solution ...
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Topics: CRM

Manufacturers Boost Sales & More With Modern Technology

The manufacturing industry is fast paced and highly competitive. To compete effectively, manufacturers need to have the support of a team of experts, as well as cutting-edge technology, to be ...
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Topics: CRM, ERP

MCA Connect makes Inc 5000 List

Wow! It’s been a banner year for mcaConnect for bringing home the big awards this year. Not only did we win Microsoft Dynamics ERP Partner of the Year and entry into Microsoft Dynamics Inner Circle, ...
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Topics: CRM, ERP

MCA Connect in 2015 Microsoft Dynamics Inner Circle

[DENVER, COLORADO — JULY 13, 2015] — MCA Connect has achieved the prestigious 2015 Microsoft Dynamics Inner Circle, an elite group of the most strategic Microsoft Dynamics partners from across the ...
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Topics: CRM, ERP

MCA Connect Finalist for Microsoft Partner of the Year

Denver, Colorado, United States — June 02, 2015 — MCA Connect LLC (MCA Connect) today announced it has been named a finalist for the 2015 Microsoft Customer Relationship Management (CRM) Partner of ...
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