Companies running SAP as their back office system can still easily use Dynamics 365 for Customer Service for their marketing, sales and service functions – and get the best of both worlds.
MCA Connect's SAP-Dynamics CRM solution accelerator, CloudCONNECT, provides an integration between SAP & Dynamics CRM with no middleware. Users have access to all customer information all in one place. Your on-the-go sales team can access customer information through any mobile phone or tablet device, updating records and creating quotes, orders and service requests as needed. Contact us for more information.
Features and Benefits
CloudCONNECT allows you to increase customer satisfaction through the buyer’s journey while providing visibility.
This accelerator allows you to maintain the Dynamics CRM capabilities while continuing to use your SAP platform.
Reduced IT Administration
Microsoft’s familiar look and feel makes it easy for your customer-facing staff to learn the system.