Blog Posts

Topics: CRM, IoT & Analytics

December 11, 2018

Business Analytics for Field Service: How to Gain Actionable Insight

Microsoft Dynamics 365 for Field Service comes with some great tools for measuring key performance indicators (KPIs) like:

Topics: IoT & Analytics

December 10, 2018

How To Select the Right Business Analytics Tools

Organizations are drowning in data. Business analytics tools provide a way to create order out of chaos, transform confusion into clarity, and turn information into insight. Analytics enables ...

Topics: CRM, ERP

December 04, 2018

5 Keys to Maximizing your ERP Post-Implementation

After months of hard work, your team is finally ready to go-live on your new ERP system. The official launch is an exciting milestone, but it’s really the beginning of your ERP journey.

Topics: CRM, Energy

November 29, 2018

Is a Tailored CRM Better?

Advantages and Disadvantages of a Tailored CRM Solution for Oil & Gas Implementing a customer relationship management (CRM) solution is a great way of making the most of your business assets and ...

Topics: CRM, ERP

November 26, 2018

5 Pitfalls of Self-Managing Your Microsoft Dynamics Application

How hard could it be to manage Microsoft Dynamics internally?

Topics: Manufacturing, ERP

November 19, 2018

The Latest Trend in Implementing Manufacturing ERP Software

The purchase of new manufacturing ERP software is usually driven by a desire to innovate, differentiate, cut costs, and create efficiency.

Topics: Field Service, CRM

November 14, 2018

Why Field Service Projects Fail

Why Field Service Projects Fail: 5 Common Causes & Prevention Tips The launch of any software project is an exciting time because your team is energized by the vision of new possibilities.

Topics: Manufacturing, IoT & Analytics

November 12, 2018

How Business Intelligence Helps Manufacturers

A challenge that seems to be universal within the manufacturing industry is deciding on technology and which advances to make. Because there are so many options to implement and grow your business, ...

Topics: ERP, CRM

November 08, 2018

Pros & Cons of Managed Services

Microsoft Dynamics Support: Pros & Cons of Managed Services After you’ve gone live with Microsoft Dynamics, you’re faced with several choices about how to manage the ongoing upgrade and support.

Topics: Energy

November 05, 2018

Benefits of Cloud Computing for the Oil & Gas Industry

The oil & gas industry has been capable of collecting and storing countless amounts of data for many years, however, much of the data is never actually used. After studying sensor rigs around the ...

Topics: ERP, Business Transformation

October 29, 2018

ERP Deliverables: What to Expect When Implementing ERP

Every ERP partner has their own way of implementing an ERP system.

Topics: Field Service, CRM

October 24, 2018

Best Practices for a Successful Field Service Implementation

Although every field service organization has its own unique needs and processes, reviewing field service industry best practices can help create more effective operations and productive personnel. ...

Topics: Energy, IoT & Analytics

October 22, 2018

Tired of SAP BusinessObjects? We can help you migrate.

Business Intelligence (BI) is a necessity for companies to gain a competitive advantage in their markets. Does your Business Intelligence system provide immediate access to information to let you ...

Topics: ERP, Manufacturing

October 16, 2018

Bored of Baan? We can help.

Background Baan Corporation, founded in 1978, was one of the first dominant ERP software companies. It became famous for its Dynamic Enterprise Modeler and technical architecture and became a threat ...

Topics: Energy, ERP

October 10, 2018

Summit Midstream Partners Goes “Live” on Robust Energy Platform

Successfully Deployed Oil and Gas Solution Enhances Summit Midstream Partners’ Business Controls MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, announced today the ...

Topics: CRM, Field Service

October 10, 2018

Zero Touch Dispatch

Job scheduling is often an ongoing challenge for field service organizations, trying to balance between maximizing technician performance while also providing excellent customer satisfaction. ...

Topics: ERP, CRM

October 02, 2018

A New Approach to Microsoft D365 Implementation

MCA Connect Launches New Approach to Microsoft Dynamics 365 Implementation, MCA Spectrum [DENVER, CO — OCTOBER 2, 2018] — MCA Connect, a global systems integrator and Microsoft Dynamics Gold Partner, ...

Topics: CRM, Manufacturing

September 25, 2018

How to Ensure a Successful CRM Implementation for Manufacturers

We’ve seen some smooth and easy CRM implementations in the manufacturing industry, so we feel confident about what must take place for the implementation to be successful. Here are 4 quick ...

Topics: ERP, CRM

September 25, 2018

MCA Connect Launches Strategic Microsoft Dynamics Support Offering

MCA Connect is honored by Microsoft for achieving outstanding sales achievement and innovation. [DENVER, CO — SEPTEMBER 25, 2018] — MCA Connect, a global systems integrator and Microsoft Dynamics ...

Topics: Manufacturing, IoT & Analytics

August 14, 2018

Benefits of Cloud Computing for Manufacturers

In recent years, the term ‘cloud’ has made quite an impact in our lives and in our businesses. But for the manufacturing industry, it is just now starting to make its debut with more and more ...

Topics: ERP, Manufacturing

August 09, 2018

How to Ensure a Successful ERP Implementation for Manufacturers

Yes, we know. The words ‘ERP implementation’ can sound expensive, time consuming and questionable. And yes, 10 years ago, technology implementations were difficult. But that was a different time. ...

Topics: IoT & Analytics

July 30, 2018

Let’s See the Data: Data Visualization 101

Data Visualization is an essential aspect of business analytics projects. It provides clients and users clarifying answers to their business questions. On the surface, data visualization can appear ...

Topics: ERP, CRM

July 25, 2018

MCA Connect Achieves 2018/2019 Inner Circle Award

MCA Connect is honored by Microsoft for achieving outstanding sales achievement and innovation. [DENVER, CO — JULY 25, 2018] — MCA Connect, a global systems integrator and Microsoft Dynamics Gold ...

Topics: Energy, IoT & Analytics

July 16, 2018

Increasing Oil & Gas Production with Machine Learning & IoT

Increasing Oil & Gas Production What is the best way for an oil & gas company to increase energy production? A. More oil wells or pumping rigs? B. More refineries? C. More people & resources? D. ...

Topics: CRM

July 09, 2018

Using SAP ERP with Microsoft Dynamics CRM

Companies running SAP as their back office system can still easily use Dynamics 365 for Customer Service for their marketing, sales and service functions – and get the best of both worlds.

Topics: CRM, Energy

July 09, 2018

Advantages & Disadvantages of D365 for CRM in Oil and Gas

Out of all the industries, I’ve spent many years of my career in IT for the oil and gas industry. The complex industry has complex needs, especially when it comes to technology. Often, the IT ...

Topics: CRM, Manufacturing

July 06, 2018

How D365 CRM is Transforming the Chemicals & Plastics Industry

The chemicals & plastics industry is mature with big-named companies that have been around for many decades, including Dow, Shell, ExxonMobil and more. It is a unique industry that has continuously ...

Topics: Energy, IoT & Analytics

June 20, 2018

4 Tech Trends Boosting Oil & Gas Companies

In a previous MCA Connect blog, we reviewed 4 best practices for oil and gas companies. One of the best practices recommended for the oil & gas industry was to develop a digital transformation road ...

Topics: IoT & Analytics

June 12, 2018

How Business Intelligence Can Help Your Organization

What is Business Intelligence (BI)? Data can seem overwhelming because there is such a high volume of it. Our storage capacity has gone from megabytes to gigabytes to terabytes, all the way to ...

Topics: Field Service, CRM

June 06, 2018

Beyond Break-Fix Field Service…

When the services you provide are unavailable, or the products you sell break down, your customers suffer terrible costs, lose valuable time, disappoint their customers, and experience great ...

Topics: Energy, IoT & Analytics

May 24, 2018

Blockchain Use Cases for Oil & Gas Companies

Blockchain is an emerging technology that could very well become a major disruptor in many industries, but particularly in an industry like the energy sector that has a lot of complexity and security ...

Topics: Field Service, CRM

May 18, 2018

How Field Service Companies Can Truly Differentiate

Does your company get caught up in optimizing operational efficiency, increasing profitability, and keeping up with the competition? It’s easy to get caught up in the number and work toward making ...

Topics: IoT & Analytics, Energy

May 10, 2018

How Business Intelligence Helps Oil & Gas Executives

If you want your energy company to run like a well-oiled machine, one of the best investments you can make is in business intelligence.

Topics: Energy, ERP, CRM

April 17, 2018

Your Go-To Oil & Gas Technology Partner

How can you embrace digital transformation trends without spending hundreds of thousands – or even millions - of dollars on the big consulting firms? By seeing if a Microsoft Dynamics 365 solution ...

Topics: Field Service, CRM

April 05, 2018

Your Go-To Field Service Software Partner

One of the great things about Microsoft is the robust Microsoft Partner Channel. For most Microsoft Solutions, you literally have thousands of options available to you. With Field Service, your ...

Topics: Field Service, CRM, Manufacturing, Energy

March 16, 2018

Why is Connected Field Service becoming so popular?

Field service without an onsite technician? Yes! It’s possible. Imagine how much time and money you could save and how much value you could add for customers, if you were able to resolve most ...

Topics: IoT & Analytics, Manufacturing

March 08, 2018

Use of Blockchain in the Manufacturing Industry

Recently we talked about blockchain in the oil & gas industry, and the next logical question is…

Topics: IoT & Analytics, Energy

February 27, 2018

Is Blockchain the Next Disruptor for Oil & Gas?

Blockchain is an emerging technology that could very well become a major disruptor in many industries, but particularly in an industry like the energy sector that has a lot of complexity and security ...

Topics: IoT & Analytics

February 22, 2018

Budgeting – FP&A After Microsoft Forecaster

Microsoft Forecaster was a great tool for companies with relatively simple budgeting and forecasting needs. Now that Microsoft Forecaster is discontinued, many companies are actively looking for a ...

Topics: CRM, ERP

February 13, 2018

Your CRM or ERP Implementation Might Be in Big Trouble

When CRM and ERP projects fail, it’s not usually that the project team fails to get the software implemented. It’s that the project fails to help the business achieve its goals. Experienced project ...

Topics: Manufacturing

February 08, 2018

10 Lessons Learned after 30 Years in Manufacturing

1. Disrupt or be disrupted.

Topics: Manufacturing

February 08, 2018

Technology’s Role in the Manufacturing Revolution

When you have money to improve operations, what is the best use of that budget? Do you hire more workers? Buy new equipment? Or do you invest in software technology?

Topics: ERP

February 06, 2018

How Manufacturers Can Turn Data into Insight

“Water, water everywhere and not a drop to drink.” This line from The Rime of the Ancient Mariner aptly describes how most manufacturers feel about their data. Despite drowning in data, manufacturers ...

Topics: ERP, Energy

January 31, 2018

4 Best Practices for Oil and Gas Service Companies

Now that oil prices are rising and energy companies are renewing exploration operations, it’s time to re-evaluate what you, as an oil and gas service company, can do to get your fair share of the ...

Topics: ERP, Energy

January 23, 2018

Oilfield Service Combats the Profit Margin Squeeze

Are you one of the “lucky” oilfield service companies who survived the downturn? Whether you sailed through thanks to saving ahead, or you barely survived, thanks to downsizing and scrimping wherever ...

Topics: IoT & Analytics

January 18, 2018

Get Familiar with Power BI for your Business

Microsoft Power BI is a hot topic right now. The Power BI Desktop business analytics visualization tool is free to use. Upgrading to Power BI Premium gives you true enterprise-wide insight. With ...

Topics: CRM

January 09, 2018

Don’t Screw up your CRM Initiative – 7 Steps to Success

Customer relationship management projects (CRM) have a higher failure rate than other types of software implementation projects for several reasons:

Topics: ERP

December 20, 2017

4 Tech Trends to Watch in 2018

It’s that time of year again, where everyone wants to know what the hottest technology trends will be in 2018. We see these four areas having the biggest impact for the customers we serve.

Topics: ERP

December 19, 2017

5 Questions Auto Supply CFOs Should Be Asking

As the CFO of an Automotive Supply company, your role is to be equally visionary and pragmatic. How will you build the business of tomorrow, while ensuring you have the cash flow, materials and ...

Topics: CRM, Field Service

December 19, 2017

Which Field Service Software is Right for You?

Dynamics 365 for Field Service is surging in popularity – and for good reason.  It has proven to be an effective way to cut costs and create new revenue opportunities, increasing overall ...

Topics: Manufacturing

December 18, 2017

5 Ways to Reduce Your Manufacturing Inventory Costs

Do you have a CFO breathing down your neck to reduce manufacturing inventory costs? As the VP of Manufacturing, you have one tough job! 
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